M K Vishwakarma

ADMINISTRATIVE SUPERVISOR / LEGAL OPERATIONS COORDINATOR

Defense Priorities • Fulltime

May 2025 - Jul 2026 • 1 yr 2 mos

Maintained comprehensive organization of official files and legal records with stringent confidentiality and security protocols ensuring compliance with data protection standards • Prepared, reviewed, and processed official legal correspondence and administrative documentation with accuracy and attention to regulatory requirements • Executed data entry, record management, and maintenance of comprehensive documentation systems to ensure accessibility and compliance • Managed office registers and legal documentation with strict adherence to confidentiality protocols and organizational policies • Supported daily administrative operations while ensuring compliance with organizational standards and regulatory documentation requirements

OPERATIONS AND COMPLIANCE MANAGER

ASA • Fulltime

Aug 2021 - May 2025 • 3 yrs 9 mos

Managed payment processing, booking allocation, and financial documentation with accurate treatment of Cash On Delivery accounts and compliance verification • Prepared detailed operational reports analyzing buying trends, customer requirements, and financial metrics for management review • Ensured timely posting of monthly revenue journals with accurate documentation and regulatory compliance across all transactions • Monitored inventory levels, coordinated procurement activities, and maintained compliance standards in all operational procedures • Implemented operational strategies ensuring customer satisfaction, business profitability, and adherence to regulatory requirements • Generated routine operational reports and disseminated compliance documentation to senior management for strategic decision-making

GRIEVANCE REDRESSAL AND COMPLIANCE EXECUTIVE

AADS • Fulltime

Sep 2018 - Aug 2019 • 11 mos

Processed and documented consumer grievances and complaints with systematic resolution processes and professional record-keeping • Maintained detailed complaint logs and created comprehensive data records for grievance tracking and resolution management • Coordinated with relevant departments for timely grievance redressal, ensuring customer satisfaction and organizational compliance • Followed up on complaint status and escalated unresolved issues to appropriate teams for resolution in compliance with protocols • Documented resolution outcomes and maintained records for compliance verification and audit trail purposes