
ISRAEL
Healthcare, Insurance and CRM Automation Expert
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CRM Implementation & Business Automation Specialist
Health Kinesiology • Freelance
Feb 2026 - Present • 4 mos
Worked with healthcare and home care organizations to implement, configure, and optimize business management, CRM, scheduling, and operational software platforms. Managed end-to-end system deployments, including requirements gathering, workflow mapping, user access configuration, data migration, automation setup, reporting customization, staff onboarding, and operational process improvement. Collaborated with agency owners, administrators, and operations teams to streamline patient intake, caregiver management, scheduling, compliance tracking, documentation workflows, and internal communications. Developed customized automation processes to reduce manual tasks, improve data accuracy, and increase operational efficiency. Provided system testing, troubleshooting, user training, and post-deployment support to ensure successful adoption and long-term performance. Focused on helping organizations scale operations through digital transformation, workflow optimization, and integrated business systems while maintaining compliance and service quality standards.