I will be your remote customer service and live chat agent

Need a reliable, professional customer service agent for your business? I bring 12+ years of hands-on hospitality and guest-facing experience, including 3 years as a Customer Service Representative with Qatar Airways (Hub Customer Handling, Altea Customer Management) and roles as Duty Manager, Guest Relations Manager and Revenue Manager with international hotel brands including Accor.

I am fluent in English (C2) with conversational Hindi, and I am used to handling high volumes of customer queries calmly, accurately, and with a genuine service mindset - not scripted, robotic responses.

What I can help with:

• Email and live chat support
• - Order, booking and reservation management (hotel, Airbnb, e-commerce)
• - Handling complaints and escalations professionally
• - Social media message replies
• - CRM/helpdesk ticket handling
• - Daily or weekly summary reporting

Why work with me:

• Real airline and hotel customer service background, not just theory
• - Fast learner on any new tool or CRM you use
• - Clear, friendly, solution-focused communication
• - Reliable and available across flexible hours

Message me before ordering so I can understand your exact needs and confirm the best package for you.