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Fiverr Pro
Nederlands
$
USD

Hospitality and Guest Communication Specialist
Skills

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Front Office
Casa Verde Cliff Resort & Spa • Fulltime
Aug 2024 - Sep 2025 • 1 yr 1 mo
Handled daily front office operations, including guest check-in and check-out, reservation management, guest inquiries, and customer service. Managed bookings through Airbnb, Booking.com, Agoda, and Expedia, and used Cloudbeds PMS to maintain reservation records and guest information. Assisted with room rate comparisons, pricing, sales records, quotations, and coordination of guest requests and hotel services. Ensured smooth daily operations while providing professional and welcoming guest experiences.