m
monette_s

Monette

@monette_s

Hospitality and Guest Communication Specialist

Filippijnen
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Need reliable assistance with guest communication and reservations for your Airbnb or hotel? Hi! I'm Monette, a Tourism Management graduate with hands-on experience in hospitality, guest communication, and reservations. I can assist with guest inquiries, booking confirmations, follow-ups, and reservation records. I'm experienced with Airbnb, Booking.com, Agoda, Expedia, and Cloudbeds. I'm organized, detail-oriented, and committed to providing friendly, professional guest support while helping your accommodation operations run smoothly.... Lees meer

Skills

m
monette_s
Monette
offline • 

Bekijk mijn diensten

Algemene assistentie
I will be your virtual assistant for airbnb and hotel reservations

Werkervaring

Front Office

Casa Verde Cliff Resort & Spa • Fulltime

Aug 2024 - Sep 2025 • 1 yr 1 mo

Handled daily front office operations, including guest check-in and check-out, reservation management, guest inquiries, and customer service. Managed bookings through Airbnb, Booking.com, Agoda, and Expedia, and used Cloudbeds PMS to maintain reservation records and guest information. Assisted with room rate comparisons, pricing, sales records, quotations, and coordination of guest requests and hotel services. Ensured smooth daily operations while providing professional and welcoming guest experiences.