Hospitality Operations and Guest Experience Consultant
Mexico
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm a hospitality professional with 29 years of hands-on experience in hotels, restaurants, guest service, sales and service recovery. As founder of Servicio Diagnóstico 360, I help Airbnb hosts and hospitality businesses identify operational gaps and improve the guest experience. I offer structured operational reviews and focused consulting for owners and managers, with practical recommendations, procedures, guest communication templates and checklists. I work in English and Spanish, with an approach grounded in real hospitality operations.... Lees meer