
Mo Johnson
AI Process Automation
Skills

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Werkervaring
Process Manager, Card Tech+
Capital One • Fulltime
Jul 2025 - Present • 1 yr 1 mo
Improved technology and business processes by analyzing operational data, control results, and recurring issues. Used SQL and Snowflake to automate reporting and reduce manual work by 30%. Coordinated issue resolution across 5+ teams, documented workflows and findings, tracked remediation actions, and strengthened process consistency, evidence quality, and audit readiness.
Deloitte
4 mos
Software Engineering Intern
Jun 2024 - Aug 2024 • 2 mos
Automated data-validation and tax workflows using Power Query, helping identify data-quality issues and generate more reliable outputs. The solution contributed to more than $15,000 in client cost savings. Created detailed technical documentation for an Excel-to-CorpTax migration, improving process accuracy and supporting repeatable execution and issue resolution.
Consulting Intern
Jun 2023 - Aug 2023 • 2 mos
Supported technology, risk, and business-transformation projects by reviewing information, organizing findings, and preparing executive-ready deliverables. Collaborated in Agile teams to track project progress, identify blockers, coordinate stakeholders, and improve execution across three strategic initiatives.