m
mouadmouyass

Mouad Mouyass

@mouadmouyass

Customer Support Expert German English French Arabic

Duitsland
Duits, Frans, Engels, Arabisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I'm Mouad, a multilingual Virtual Assistant fluent in German, English, French, and Arabic. I have several years of experience in customer service and administrative support within the healthcare industry. Every day, I communicate with customers, manage documentation, coordinate appointments, solve problems, and ensure that tasks are completed accurately and on time.... Lees meer

Skills

m
mouadmouyass
Mouad Mouyass
offline • 
Gemiddelde reactietijd: 1 uur

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Strategie en planning
I will be your multilingual virtual assistant

Werkervaring

MedCare_Clinic

Customer Service Representative

MedCare Clinic • Fulltime

Jun 2025 - Present1 yr 2 mos

Provide multilingual customer support (German, English, French & Arabic) Manage customer inquiries via phone and email Coordinate medical supplies and deliveries Administrative support and documentation Schedule appointments and organize customer requests Work with CRM and internal management systems Resolve customer issues professionally and efficiently

Global_Marketing Services

Sales Associate

Global Marketing Services • Fulltime

Jul 2022 - Jun 20252 yrs 11 mos

Customer service and sales Cash handling and payment processing Inventory management Product presentation Team collaboration Problem solving and customer communication

Abbott

Technical Support Representative

Abbott • Fulltime

Dec 2019 - Jul 20222 yrs 7 mos

Provided technical support to customers Resolved product and technical issues Assisted customers via phone and email Documented support cases Delivered professional customer service Worked closely with internal teams to ensure customer satisfaction