m
muazshahid

Muaz

@muazshahid
5,0(10)

Customer Support And Virtual Assistant Expert

Pakistan
Engels, Spaans, Urdu, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! We're Customer Support and eCommerce specialists dedicated to helping businesses deliver exceptional customer experiences. We specialize in Customer Support, Phone Support, Email Support, Live Chat Support, Call Answering, and Virtual Assistant services. Our team provides professional, friendly, and efficient support that strengthens customer relationships and improves satisfaction. In addition to customer service, we have hands-on experience with Shopify, Amazon , icabbi ,Autocab We assist with order management, Booking management , payment support, dispute resolution, CRM updates, ... Lees meer

Skills

m
muazshahid
Muaz
offline • 

Portfolio

Werkervaring

Self_Employed

Lead Dispatcher

Self Employed • Parttime

Apr 2024 - Jan 2026 • 1 yr 9 mos

Managed daily dispatch operations by coordinating with drivers and customers to ensure timely pickups and deliveries. Handled inbound and outbound calls, assigned jobs efficiently, monitored routes, resolved customer inquiries, and maintained accurate records. Worked closely with the team to improve response times, customer satisfaction, and overall operational efficiency while delivering professional customer service.