m
muneebmughall

Muneeb Mughal

@muneebmughall
4,8(143)

Level 2

Expert IT Support Engineer And Graphic Designer

Pakistan
Punjabi, Engels, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hello! I’m Muneeb, a professional IT Support Engineer and Graphic Designer with 7+ years of experience in graphic design, delivering creative and effective solutions. I provide reliable IT support, troubleshooting, and technical solutions to keep systems running smoothly for businesses and individuals. As a designer, I create unique visuals using Adobe Illustrator, Photoshop, and beginner UI/UX skills in Figma and Adobe XD, combining creativity and technical expertise to deliver professional and visually compelling results. Feel free to contact for discussion. Thanks!... Lees meer

Skills

m
muneebmughall
Muneeb Mughal
US$ 15/uur
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Social posts en banners
I will design social media posts graphics for facebook, instagram
4,9(91)
Verpakkingsontwerp
I will design coffee cup, ice cream cup, paper cup
4,6(34)

Wil je op uurbasis werken?

Vertel Muneeb Mughal wat je nodig hebt.

US$ 15

/

uur

Portfolio

Werkervaring

Gift_City Online Store

ITSM Engineer

Gift City Online Store • Fulltime

Feb 2026 - Aug 2026 • 6 mos

* Led day-to-day IT service operations, aligning technical activities with business and operational requirements. * Oversaw IT resource planning, equipment requirements, and procurement activities in collaboration with vendors. * Coordinated with management, users, and external vendors to address IT requirements and maintain service continuity. *Supported the implementation and improvement of IT processes, procedures, and operational practices. * Supervised on-site resolution of technical issues across systems, devices, connectivity, and workplace technology. * Maintained oversight of IT assets, equipment records, maintenance activities, and lifecycle requirements. * Provided technical guidance to users and coordinated internal support activities to minimize operational disruptions.

Alibaba_Group Holding

Information Technology Support Engineer

Alibaba Group Holding • Fulltime

Oct 2025 - Jan 2026 • 3 mos

* Provided end-to-end technical support for hardware, software, network, operating systems, and application-related issues to ensure seamless daily operations. * Installed, configured, upgraded, and reimaged Windows, Linux, and macOS systems, including software installation, patching, driver management, and performance optimization. * Utilized ServiceNow and MEDC for incident, request, problem, and change management, ensuring accurate ticket handling, SLA compliance, and ITSM best practices. * Supported user onboarding, workstation setup, access requirements, and day-to-day technical assistance. * Managed IT assets, inventory, audits, lifecycle activities, and technical documentation while supporting IT security and compliance.

Career_Launchpad

Information Technology Support Engineer

Career Launchpad • Fulltime

Nov 2024 - Sep 2025 • 10 mos

* Provided technical support for hardware, software, and Windows-related issues. * Troubleshot basic network and connectivity problems. * Managed and maintained IT assets and equipment. * Assisted with software installation and Windows setup. * Supported basic hardware and software troubleshooting. * Assisted with day-to-day IT support tasks.

143 Reviews
4,8

(132)
(7)
(3)
(1)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    4,8
  • Kwaliteit van de levering
    4,8
  • Waarde van de levering
    4,8
1-5 van 143 reviews
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    P

    printedcupcompa

    GB

    Verenigd Koninkrijk

    5

    Great Work!

    US$ 50

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    thesweetlab

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    5

    Exceptional work

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    thesweetlab

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    5

    Gets back to you very quickly and always seems to be on the same page

    US$ 50

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    image-docs

    higherrankmedia

    US

    Verenigde Staten

    5

    Great job with the Facebook posts will be using your services again!

    US$ 50

    Prijs

    1 dag

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    gig

    Social posts en banners

    Werkvoorbeeld
    Nuttig?
    Ja
    Geen
    B
    image-docs

    barerarexha

    DE

    Duitsland

    5

    Muneeb created 6 Instagram posts for me, and they turned out really great. The quality exceeded my expectations, and the designs were modern and well thought out. Communication was smooth, and the work was delivered quickly and reliably. I’m very happy with the result and would definitely recommend working with him again.

    US$ 50

    Prijs

    2 dagen

    Looptijd

    gig

    Social posts en banners

    Werkvoorbeeld
    Nuttig?
    Ja
    Geen