n
nabawi1996

Abdelrahman M

@nabawi1996

Senior Technical Support Cloud

Egypte
Engels, Arabisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Computer Science graduate and Senior Technical Support Specialist focused on infrastructure monitoring, SLA management, and VDI environments. I leverage tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability. I aim to empower organizations with secure, adaptable IT systems and seamless user experiences.... Lees meer

Skills

n
nabawi1996
Abdelrahman M
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

IT en ondersteuning
I will troubleshoot microsoft intune entra id and microsoft 365 issues
VanafUS$ 20 / projectMeer informatie
Technische ondersteuning
I will fix citrix login errors and vdi connection issues
VanafUS$ 20 / projectMeer informatie

Werkervaring

ITS

End user support

ITS • Fulltime

Mar 2024 - Present • 2 yrs 6 mos

My role focuses on infrastructure monitoring, SLA management, and advanced support for virtual desktop infrastructure (VDI) environments, leveraging tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability and user satisfaction.