
Naeem Abbas
Customer Support Expert,Virtual Assistant
Skills

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Werkervaring
Customer Service Representative
Meezan Bank Limited • Fulltime
Dec 2023 - Feb 2026 • 2 yrs 2 mos
As a Customer Support Representative at Meezan Bank, I was responsible for managing high-volume inbound and outbound calls, assisting customers with their banking inquiries, and resolving complaints in a professional manner. Key Responsibilities & Skills: · Handled customer inquiries regarding Islamic banking products and account services. · Maintained accurate records of customer interactions using CRM software. · Developed excellent English and Urdu communication skills, ensuring clear and polite customer service. · Met daily and monthly performance targets for call handling and customer satisfaction. · Worked under pressure in a fast-paced corporate environment, demonstrating punctuality and discipline."