
Naomi martins
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Digita Marketing
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Automation Specilist and consultant
SmartFlow Automation • Parttime
Sep 2020 - Present • 5 yrs 9 mos
Job History I started working as an Automation Specialist at SmartFlow Automation in January 2023, where I focus on helping businesses reduce manual work through workflow automation. Many of the clients I worked with were spending too much time on repetitive tasks such as managing leads, moving data between apps, and responding to customer enquiries manually. My role involves studying how these processes work and building automated workflows that connect different applications so tasks can run automatically. By integrating tools like CRM systems, spreadsheets, messaging platforms, and AI services, I help businesses create smoother and more efficient operations. One challenge I often encountered was that many businesses used several tools that did not easily integrate. In these situations, I worked with APIs and custom automation logic to ensure data could move correctly between systems. This allowed businesses to maintain organized workflows without constant manual input. Through this work, I have helped companies simplify their processes, improve response time, and reduce the amount of repetitive administrative work they handle daily. Achievements Some of the results I have achieved through my automation work include: Built automated workflows that connect multiple business applications Created lead management systems that organize and respond to inquiries automatically Implemented integrations between communication tools and data platforms Developed AI-assisted workflows for processing information and generating responses Helped businesses reduce manual tasks by automating repetitive operational processes
50 Reviews
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unlimitedcashrd

Verenigde Staten
Naomi really took their time to understand what I needed and made it happen. Excellent communication and delivered exactly what I needed. Highly recommended to anyone needing help with automations... I will be using their services again.
Reactie van de freelancer

martinbuser

Zwitserland
Naomi delivered exactly what I was looking for and implemented my requirements perfectly. Whenever challenges came up, he proactively searched for alternative solutions and successfully adapted the project to achieve the desired outcome. Communication was excellent throughout the entire process. He...
Reactie van de freelancer
dmprice2000
Terugkerende klant

Verenigde Staten
Naomi has been a pleasure to work with on this unique project. Communication was clear, and their attention to meeting my needs was intentional. I look forward to expanding on this project with them, as there will likely be more integrations.
Reactie van de freelancer
authorjessica_
Terugkerende klant

Verenigde Staten
I am very impressed with Naomi. She went above and beyond and really worked with our organization, which I appreciate, I also appreciate that I was able to communicate with her and didn't have to be concerned about language barriers, etc. She understood the assignment and got it done. She was patient...
michellem01
Terugkerende klant

Verenigd Koninkrijk
Very pleased with the service. Highly recommend.
Reactie van de freelancer

