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nataliaandrade1

Yenifer A

@nataliaandrade1

Bilingual Customer Service Agent Virtual Assistant

Spanje
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a bilingual customer service agent with experience in call centers providing support via phone, chat, and email. I specialize in resolving incidents and meeting quality KPIs while utilizing tools like Excel, Canva, and WhatsApp Business. I am a responsible and organized professional with a background in nursing and direct patient care.... Lees meer

Skills

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nataliaandrade1
Yenifer A
offline • 

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Berichten sturen en e-mailen
I will be your spanish english customer support assistant
VanafUS$ 10 / projectMeer informatie

Portfolio

Werkervaring

Teleperformance

Bilingual Call Center Agent

Teleperformance • Fulltime

Jun 2025 - Jan 2026 • 7 mos

Provided customer service via phone, chat, and email in both English and Spanish. Managed incident resolution, handled technical support cases, and consistently met quality objectives and key performance indicators (KPIs).