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nelly_kl

Nelly KL

@nelly_kl

Virtual administrative assistant and translator

Algerije
Frans, Engels, Arabisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
With over 06 years of experience in administrative management, data processing, and multi-stakeholder coordination gained at the Bank. Experienced in managing complex case files under strict deadlines, producing clear documentation (reports, procedures, user manuals), and maintaining rigorous quality control across large volumes of information. Trilingual in Arabic, French, and English, comfortable with office tools (Excel, Word, PowerPoint). Available for administrative support, client support, data entry and processing, and remote project coordination assignments.... Lees meer

Skills

n
nelly_kl
Nelly KL
offline • 
Gemiddelde reactietijd: 2 uur

Bekijk mijn diensten

Algemene assistentie
I will be your virtual assistant and professional translator

Portfolio

Werkervaring

Research officer / internal control and supervision

Banks • Fulltime

Oct 2019 - Present6 yrs 9 mos

• Managed and tracked case files within strict regulatory deadlines • Verified, quality-checked, and integrated data submitted by external parties, ensuring reliability and compliance • Wrote and distributed monthly reports (statistical bulletins, regulatory statements) to 23 partner institutions • Main point of contact for coordinating and handling information requests from multiple internal and external stakeholders • Took part in functional testing and quality monitoring during the rollout of a new in-house software tool • Processed and tracked customer complaint files • Wrote a complete user manual, making procedures accessible to all end users • Led training sessions for branch staff • Tracked and reported anomalies during testing phases