
Nikki Nguyen
Business Transformation Consultant
Skills

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Portfolio
Werkervaring
Fiverr
ZZP • 2 yrs 2 mos
Founder | pyver.co
Feb 2026 - Present • 6 mos
https://pyver.co/ Founded Pyver to help organizations improve operations, optimize business processes, and adopt practical AI solutions that deliver measurable business value. I partner with leadership teams to identify inefficiencies, streamline workflows, and lead transformation initiatives that improve productivity, decision-making, and execution. Core services include: • Business transformation • Process optimization • Workflow automation • AI strategy & implementation • Operational excellence • Change management • Executive advisory • Backed by 10+ years of experience leading strategic initiatives across global organizations, I specialize in turning complex business challenges into practical, scalable solutions. • Samsung OTT Impact Award (2021) winner for exceptional business impact.
Business Operations & Strategy Lead | Groupe Dynamite - Garage Clothing & Dynamite Clothing
Oct 2024 - Jun 2026 • 1 yr 8 mos
https://groupedynamite.com/ Lead enterprise-wide business transformation initiatives by identifying strategic opportunities to improve operations, customer experience, and organizational performance. Partner with executive and cross-functional leaders to translate business priorities into actionable transformation roadmaps. Drive enterprise-wide process optimization, operating model improvements, AI adoption, and data-driven decision-making. Develop business cases, governance frameworks, KPIs, and performance measurement strategies to evaluate initiative success and business impact. Lead strategic assessments, stakeholder workshops, and change initiatives to align teams, prioritize investments, and accelerate execution. Deliver executive-level recommendations informed by market intelligence, customer insights, operational analysis, and emerging technologies to drive innovation, operational excellence, and sustainable business growth.
Team Lead, Platform Experience & Operations | Samsung Ads
Samsung • Fulltime
Sep 2019 - Oct 2024 • 5 yrs 1 mo
Led a team supporting enterprise clients across Pharma, CPG, and Entertainment. Managed a $35.9M+ monthly advertising portfolio. Improved client satisfaction by 10% through workflow optimization. Partnered with Sales, Product, and Engineering to improve client outcomes. Reduced manual effort by 15% through automation and process improvements.