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nino_nino_123

Nino Kvachakhia

@nino_nino_123

Junior Data Analyst

Georgië
Engels, Duits, Georgisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Junior Data Analyst with a background in customer service and team leadership. I recently completed the Data Analytics program at Smart Academy, where I developed practical skills in SQL, Power BI, and Excel. I enjoy working with data, analyzing trends, and building clear dashboards that help businesses make data-driven decisions.... Lees meer

Skills

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nino_nino_123
Nino Kvachakhia
offline • 

Bekijk mijn diensten

Data dashboards
I will do data analysis with power bi and sql
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

Fiverr

Fiverr

Parttime • 10 yrs 6 mos

Remote Inbound Customer Service Representative

Jan 2021 - Present • 5 yrs 4 mos

Provided professional inbound customer support by answering customer inquiries, resolving issues, and ensuring high-quality service. Handled calls efficiently, maintained customer satisfaction, and accurately documented all interactions in the system.

Team Lead

Nov 2020 - Jan 2026 • 5 yrs 2 mos

Led and supported a team of customer service representatives, ensuring high-quality performance and achievement of KPIs. Monitored daily operations, provided coaching and feedback, handled escalations, and helped improve overall customer satisfaction and team efficiency.