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Fiverr Pro
Nederlands
$
USD
Niraj Nayan
@niraj_87
Ecommerce Operations and Catalogue Specialist
India
Engels, Hindi
Over mij
I have 10+ years of experience in e-commerce and loyalty operations, including order fulfilment, product catalogues, vendor coordination, reconciliation, and reporting. I have led a 10-member team and overseen catalogue quality checks across 15 vendors and around 30 client catalogues.
I can help review product data, identify missing fields, duplicate SKUs, pricing and category issues, and prepare clear Excel reports with suggested actions. I also help teams organize fulfilment tracking, vendor follow-ups, and operational workflows.
Skills
Niraj Nayan
offline •
Bekijk mijn diensten
Gegevens opschonen
I will audit and clean your ecommerce product catalogue in excel
Werkervaring
OTHERS
Fulltime • 11 yrs 8 mos
Senior Manager – Operations
Mar 2022 - Present • 4 yrs 7 mos
Led a 10-member operations team across merchandise and digital gift voucher fulfilment, product catalogue management, vendor coordination, reconciliation, reporting, and escalations. Oversaw catalogue quality checks and approvals involving approximately 15 vendors and 30 client catalogues, including product data, pricing, categories, images, and post-upload checks. Managed high-volume merchandise operations of approximately 120,000 orders per month. Worked with the technology team to improve controls and reduce monthly MIS closure from 25–30 days to about 5 working days.
Manager – Operations
Sep 2019 - Present • 7 yrs 1 mo
Managed day-to-day e-commerce and loyalty operations, including merchandise fulfilment, product catalogue updates, vendor coordination, reconciliation, reporting, and escalations. Reviewed catalogue data for missing information, pricing errors, duplicate products, category issues, and image quality. Coordinated with internal teams and vendors to resolve exceptions and improve the accuracy and timeliness of operational work.
