n
noxia_systems

Javito

@noxia_systems

Senior Application Performance Management Support Engineer

Spanje
Spaans, Engels, Catalaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Senior Support Engineer in Application Performance Management with experience in providing expert solutions to clients globally. I have a background in investigating and resolving complex issues, as well as creating technical documentation.... Lees meer

Skills

n
noxia_systems
Javito
offline • 

Bekijk mijn diensten

Technische ondersteuning
I will audit your web application for security vulnerabilities
VanafUS$ 35 / projectMeer informatie
AI-integraties
I will design a custom ai multi agent system for your business
VanafUS$ 150 / projectMeer informatie

Werkervaring

IBM

Support Engineer in Modeling Tools

IBM • Fulltime

Jun 2007 - Dec 2009 • 2 yrs 6 mos

Provide expert and creative solutions to user problems internationally in IBM modeling and architecture systems tools (IBM TAU, IBM System Architect, IBM Rhapsody). Investigate, resolve and respond to complex problems via telephone, email, remote sessions and manage escalations in high pressure situations. Analysis of logs, troubleshooting, lab recreation and creation of Technical Documents