NurHawa Rn

Admin Clerk

Business • Fulltime

Dec 2025 - Apr 2026 • 4 mos

Worked as an administrative clerk handling daily office operations and customer service tasks in a structured environment Managed daily administrative tasks including data entry filing and document organization Maintained and updated company records and databases using basic SQL Handled customer inquiries via phone email and in person with professional communication Prepared delivery orders DO invoices receipts and reports accurately and on time Ensured proper documentation and record keeping for all transactions Created personalized wishing cards for funeral wreaths bouquets and special occasions Assisted customers in selecting appropriate messages and arrangements Coordinated orders and verified delivery details to ensure accuracy and timely completion Key Achievements Improved accuracy in documentation and record keeping tasks Ensured smooth and timely processing of customer orders and delivery records Maintained high level of customer satisfaction through clear communication and support Successfully managed multiple administrative tasks efficiently under time pressure

Crew Staff

McDonald's • Fulltime

Dec 2017 - Nov 2022 • 4 yrs 11 mos

Worked in a fast-paced customer service environment where I developed strong skills in accuracy, communication, and efficient task handling Handled cash card and e-wallet transactions accurately using POS systems Managed customer orders with speed and attention to detail Provided friendly and professional customer service ensuring a smooth experience Assisted in preparing and organizing food service operations during peak hours Maintained cleanliness organization and hygiene standards in the workplace Supported team coordination and assisted in training new staff members Handled customer inquiries and ensured accurate pricing and smooth checkout process Managed high-pressure situations during busy hours while maintaining service quality Key strengths: Strong attention to detail Fast and accurate task execution Good communication with customers Ability to handle multiple tasks efficiently under pressure