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olajumokemed

Olajumoke M

@olajumokemed

HR Data Analyst Power BI and Excel Dashboards

Verenigd Koninkrijk
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help HR and People teams turn workforce data into reporting they can act on. My background is HR (MSc Human Resource Management, Assoc CIPD, MHRAP), with over 8 years of experience across banking, financial services, customer operations and HR analytics. I build Power BI, SQL and Excel dashboards for attrition and turnover cost, headcount and workforce planning, recruitment cost and HR KPIs. At 10Alytics I automated HR reporting in Power BI and cut turnaround time by 60%.... Lees meer

Skills

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olajumokemed
Olajumoke M
offline • 

Bekijk mijn diensten

BI-analyse
I will analyze your HR data and report on attrition, headcount and hiring
VanafUS$ 25 / projectMeer informatie
Data dashboards
I will build an executive HR dashboard in power bi or excel with KPI reporting
VanafUS$ 75 / projectMeer informatie

Portfolio

Werkervaring

10Alytics

HR Analyst Consultant

10Alytics

Nov 2024 - Present • 1 yr 11 mos

Designed interactive Power BI dashboards that automated HR reporting, cutting turnaround time by 60%. Ran workforce analytics, retention and attrition-driver reporting. Delivered executive-ready dashboards enabling evidence-based workforce decisions.

Conduent_Incorporated

Customer Service Advisor

Conduent Incorporated

Jul 2023 - Present • 3 yrs 3 mos

Handle high-volume customer interactions against SLA and quality targets. Track CSAT, average handle time and first-contact resolution, and use the data to flag operational trends.

Tangerine_Africa

Customer Success Team Lead

Tangerine Africa

Jan 2019 - Mar 2023 • 4 yrs 2 mos

Led, coached and developed a team of 36 Customer Success professionals. Designed KPI dashboards that gave leadership real-time visibility of team performance. Analysed performance data to find improvement opportunities, and standardised team reporting.