Onalee Grey

@onalee_grey
5,0(2)

Claims Adjuster

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I’m a property claims adjuster with almost ten years of experience helping homeowners and renters navigate water losses, theft, vandalism, and small fire claims. I’m Xactimate and HAAG certified and currently work as a staff adjuster, where I continue to sharpen my skills and expand my knowledge. I’m also working toward my Associate in Claims (AIC) designation and a Property Technical Certificate through The Institutes. I enjoy solving challenges, collaborating with others, and helping people truly understand their policies, claims, and estimates. Insurance doesn’t have to feel overwhelming. ... Lees meer

Skills

o
onalee_grey
Onalee Grey
offline • 

Bekijk mijn diensten

Projectmanagement
I will review and help manage your property insurance claim
Verzekeringsadvies
I will help you with your property insurance claim

Portfolio

Werkervaring

USAA

Property Adjuster

USAA • Fulltime

Jul 2025 - Jun 202611 mos

• Manage residential property claims from first notice of loss through resolution, evaluating damages, interpreting policy coverage, and determining accurate settlements. • Prepare and review Xactimate estimates while ensuring compliance with carrier guidelines and regulatory requirements. • Partner with policyholders, contractors, mitigation vendors, and other third-party vendors to resolve claims. • Maintain comprehensive claim documentation supporting timely claim resolution.

Sr. Property Adjuster

Solutions • Fulltime

Jul 2018 - Jul 20257 yrs

Career Progression: QA Reviewer → QA Auditor → Property Adjuster → Senior Property Adjuster → Operations Support & Training • Reviewed property estimates for multiple insurance carriers and developed a standardized QA scoring methodology. • Handled catastrophe property claims for USAA operations while ensuring accurate coverage analysis and estimate quality. • Designed and delivered advanced training covering claims handling, software navigation, supplements, and construction fundamentals. • Supported Claims Directors through process improvement initiatives and operational training. • Led Quality Assurance, adjuster development, escalations, and special operational projects. • Onboarded adjusters, managed software access, and resolved IT issues.

2 Reviews
5,0

(2)
(0)
(0)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
1-2 van 2 reviews
Sorteer op
Meest relevant
    H

    heatheronalee

    US

    Verenigde Staten

    5

    This came a lot faster than expected. Its helps understand my coverage.

    US$ 50

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
    C

    chels_e_alvarez

    US

    Verenigde Staten

    5

    I absolutely cannot recommend Onalee enough!! Not only was the process absolutely seamless due to her phenomenal communication skills, but she truly took the time to listen to my needs and it showed in her work. Her attention to detail and extensive level of knowledge and expertise shone through in every aspect.

    US$ 50

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee