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I help businesses configure ticketing
Upwork / Freelance Client Projects • Freelance
Jul 2024 - Present • 2 yrs 3 mos
For Zoho Desk, I can help businesses configure ticketing systems, departments, customer support workflows, automations, SLAs, customer portals, knowledge bases, ticket assignments and CRM integrations. Zoho Desk can synchronize accounts, contacts and products with Zoho CRM, giving support teams access to customer and product information without maintaining separate databases.