o
otiscampbell

Otis Campbell

@otiscampbell

Microsoft 365 and Entra ID Admin, Intune, MFA and Email Security

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
US-based Microsoft 365 and Entra ID administrator with 7+ years in IT. I fix identity, email and device problems for small and mid-size businesses: MFA and Conditional Access rollouts, SPF/DKIM/DMARC setup, Intune and Autopilot, license cleanup, and onboarding/offboarding. Most recently I ran IT for a 150+ person company and cut $45K+ a year in unused software spend; before that I supported 67 client environments at an MSP. I confirm scope before changing anything, work in small reversible steps, and give you a plain-English write-up of what changed. Microsoft 365 Certified (MS-900).... Lees meer

Skills

o
otiscampbell
Otis Campbell
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

E-mailbeheer
I will set up spf, dkim and dmarc so your emails stop going to spam
VanafUS$ 150 / projectMeer informatie
Serverbeheer
I will audit your microsoft 365 security and licenses
VanafUS$ 250 / projectMeer informatie

Portfolio

Werkervaring

Revolution

IT Support Engineer

Revolution

Jan 2025 - Jun 2026 • 1 yr 5 mos

In-house IT for 150+ users across two sites and remote staff. - Owned joiner/mover/leaver in Entra ID with role templates, plus hybrid AD sync (Azure AD Connect) - Moved Microsoft 365 licensing to group-based assignment to stop license drift - Authored Conditional Access policies and brought 25+ accounts with no MFA into enforcement in staged batches - Managed privileged access with PIM, and ran access reviews with Graph and PowerShell - Managed 200+ devices in Intune with Autopilot; enrolled 30+ Macs through Apple Business Manager - Owned ~35 SaaS and telecom vendors and cut $45K+ a year in unused spend - Wrote 50+ SOPs and an onboarding/offboarding playbook

PSM_Partners

On-Site Premier IT Support Consultant

PSM Partners

Jul 2024 - Nov 2024 • 4 mos

Tier 1 and Tier 2 support across a multi-client MSP environment. - Resolved Active Directory sync failures and account lockouts across concurrent client tenants - Ran email migrations, including PST import and export, for onboarding and tenant transitions - Developed and tested incident response procedures with senior engineers, then ran them on-site at client systems

EJOT

IT Support Specialist

EJOT

Sep 2023 - Jun 2024 • 9 mos

IT support for a manufacturer across a 12-month engagement. - Administered Microsoft Entra ID for 200+ user accounts through the Azure portal and PowerShell, cutting recurring sign-in and lockout issues - Managed accounts, permissions, group membership and software distribution across business systems - Supported backup and recovery, security patching and infrastructure maintenance - Led company-wide security awareness training to raise phishing resistance - Managed software deployment, updates and licensing with vendors