Satyam Pandey

Senior Product Manager

Fluke • Fulltime

Aug 2022 - Present • 3 yrs 11 mos

• Own product strategy, roadmap, and delivery for eMaint CMMS, one of the leading enterprise asset management platforms, with a strong focus on using AI to modernize inventory, asset, and maintenance workflows. • Led several AI and NLP initiatives from scratch including intelligent duplicate detection, automated part classification, and obsolescence prediction. These went into production and made a real difference to how customers manage their inventory data. • Shipped 40+ features across reporting, cycle count automation, PDF customization, and configurable layouts. Kept releases predictable through consistent backlog grooming and close work with engineering. • Contributed to 20% growth in active user adoption and a 15% improvement in customer satisfaction scores through customer-driven prioritization and roadmap focus. • Act as the main bridge between customers, business stakeholders, engineering, and UX, making sure complex operational needs get translated into solutions that are actually buildable and scalable.

Senior Consultant

Deloitte • Fulltime

Jun 2021 - Jul 2022 • 1 yr 1 mo

• Led product strategy and execution for Verizon's 5G Home digital platform, covering onboarding, billing, and service management for over 1 million customers. • Worked closely with senior architects to define the North Star architecture for 5G Home, bringing together 10+ applications and services across the broader ecosystem. • Owned the application roadmap and phased delivery plan, coordinating with Verizon's product and development teams to keep releases on track. Improved delivery predictability by 20%. • Managed integrations with 5+ external vendors across payments, identity, and service platforms, cutting integration failures by 30%. • Ran regular product demos and executive reviews that helped senior Verizon stakeholders make faster decisions. Platform stability improved significantly with a 25% reduction in production issues.