
Parveen J
Freelance AI Automation Specialist
Skills

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Werkervaring
AI Automation Specialist | Building AI Agents & Automations with N8N
N/A • Freelance
Jan 2026 - Present • 4 mos
Freelance role alongside my full-time position as a Junior Account Manager. Designing and building AI-powered automation systems that help businesses eliminate manual work and streamline operations. Key projects and capabilities include: • Building AI agents and workflow automations using n8n • Developing AI lead qualification and CRM automation systems • Creating AI voice agents for appointment booking • Designing document intelligence agents using Supabase and AI retrieval systems • Automating client onboarding and operational workflows • Building AI analytics and reporting agents • Creating AI tools for LinkedIn content generation and marketing workflows • Implementing API integrations and automated data pipelines Tools & technologies: n8n · OpenAI · Supabase · REST APIs · CRM automation · workflow automation Focused on helping agencies and small businesses automate repetitive processes and build scalable AI-driven systems.
Junior Account Manager
Questar Auto UK • Fulltime
Sep 2024 - Present • 1 yr 8 mos
Manage day-to-day relationships for a portfolio of public and private sector clients, including NHS and government organisations, achieving a 97% retention rate. Support the onboarding of new clients by facilitating system setup, user training, and stakeholder communication, to ensure smooth adoption. Act as the primary point of contact for client queries and service requests, providing timely updates and managing expectations in line with SLAs. Proactively engage existing clients to identify opportunities for account growth, increasing revenue by 22% through upselling, and cross-selling. Work closely with engineering and scheduling teams to resolve service issues efficiently, reducing overdue requests by 40%. Produce regular performance and fleet health reports to support client decision-making and long-term relationship building.