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Pawan S
@pawancitrix
Citrix I VMware I Active Directory I VDI I NetScaler I Citrix Cloud I Azure AD
India
Engels
Over mij
I am a Senior Technical Support Engineer with 9+ years of hands-on experience in Citrix Virtualization, VMware infrastructure, Active Directory, Azure AD, and Enterprise Networking.
I have worked with global enterprise environments, handling L2/L3 production support, P1/P2 critical incidents, root cause analysis, performance tuning, and complex Citrix Cloud (DaaS) deployments.
🔹 My Expertise Includes:
✔ Citrix Virtual Apps & Desktops (XenApp/XenDesktop)
✔ Citrix Cloud / DaaS Deployment & Troubleshooting
✔ Citrix ADC (NetScaler) – Load Balancing & Remote Access
✔ StoreFront, PVS, MCS Conf
Skills
Pawan S
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Technische ondersteuning
I will install, configure and troubleshoot citrix virtual apps and desktops
Technische ondersteuning
I will do citrix las migration asap
Werkervaring
Citrix
Fulltime • 3 yrs 10 mos
Senior Tech Architect
Mar 2024 - Present • 2 yrs 2 mos
Provided L3 support to customers, troubleshooting and resolving issues with Citrix Virtual Apps and Desktops. Worked with technologies including DHCP, DNS, TCP/IP, HTTP, and HTTPS to ensure optimal system functionality. Designed and deployed Citrix Virtual Apps and Desktops (XenApp/XenDesktop) solutions to enhance virtual desktop infrastructure (VDI) and application delivery. Implemented Citrix ADC (NetScaler) for load balancing, application delivery, and remote access. Created, configured, and maintained virtual machines (VMs) including CPU, memory, storage, and network settings. Performed VM provisioning, cloning, snapshots, and migrations (vMotion) to ensure high availability and performance for end customers Developing and supporting Citrix DaaS REST APIs, including troubleshooting customer-developed PowerShell scripts related to Citrix MCS and other operational workflows. Assisting customers with Citrix databases by writing and optimizing SQL queries to extract monitoring data for custom dashboards and reporting requirements. Installed and configured Citrix Linux VDA on RHEL / CentOS / Ubuntu systems for virtual desktop delivery.Worked with system services (systemctl) to manage VDA services and troubleshoot startup issues. Performed log analysis using Linux tools (journalctl, tail, grep) for VDA and session issues.
Senior Technical Support Engineer
Aug 2022 - Apr 2024 • 1 yr 8 mos
Providing support to end customers with Citrix Cloud, Virtual Apps and Desktops, NetScaler, StoreFront, Provisioning Services (PVS), Machine Creation Service, Workspace app. Supported customers with troubleshooting, data analysis, root cause analysis, and vulnerability management for Windows/Linux environments. Assisted customers with Linux server operations, including OS deployment, patching, software updates, network service configuration (DNS, DHCP, VPN), and high-availability maintenance in production environments.
