Muhammad Zafar

SQA Engineer | Project/Product Management

Code UpScale LLC

Jun 2024 - Present • 1 yr 11 mos

Products across healthcare, dispatch, mental wellness, and e-commerce lacked clarity → I gathered requirements, mapped user journeys, and defined logical product flows → Teams built features faster with fewer revisions. Clients struggled to translate business ideas into technical direction → I acted as the bridge between clients and engineering → Scope creep dropped and delivery became predictable. Multi-module systems failed during integration → I designed end-to-end validation across mobile, web, APIs, and backend services → Cross-module failures were eliminated before release. Releases carried high risk due to fragmented QA → I implemented structured QA gates and sprint-aligned testing → Post-release bugs dropped by 60%. Teams worked in silos → I led planning, stand-ups, reviews, and cross-team syncs → Delivery speed and ownership improved across products. Stakeholders lacked visibility → I introduced progress tracking, reporting, and release readiness metrics → Client trust and retention increased. Healthcare and IoT workflows risked data inconsistency → I validated real-time flows across devices, APIs, and dashboards → Zero critical production failures.

Associate SQA Engineer

MicroMerger (Pvt.) Ltd.

Nov 2022 - Jun 2024 • 1 yr 7 mos

Public-sector systems suffered from hidden data errors → I built API and DB validation strategies → Data integrity issues were eliminated. Releases broke after deployment → I introduced regression frameworks → Rollbacks reduced significantly. QA lacked structure → I created detailed test plans → Teams shipped with confidence. Agile pace masked risks → I added risk-based testing → Critical defects surfaced early.

Junior QA Engineer

DriverFly Inc

Dec 2019 - Nov 2022 • 2 yrs 11 mos

Business logic was unclear → I gathered requirements and built test flows → Product behavior became predictable. Microservices failed during integration → I designed system-level scenarios → Cross-service failures dropped. Bugs lingered across sprints → I streamlined Jira workflows → Fix cycles became faster. Regression gaps caused instability → I created structured test coverage → Feature reliability improved.