
Lin A
Administrative and Operations Manager with AI Automation experience
Skills

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Werkervaring
Administrative & Operations Manager
Premed
Aug 2025 - Present • 1 yr 1 mo
Designed personalized Notion onboarding dashboards for pre-med students, including permission management and system navigation. Built and maintained internal operational systems and CRM databases in Notion to support onboarding, project tracking, and workflow management. Implemented automation workflows using Notion, Zapier, and Slack to streamline internal communication and task routing. Documented and improved SOPs to increase efficiency across operational processes. Managed medical school application records, ensuring strict data privacy and organization of sensitive information. Generated invoices and supported payroll cost calculations and financial tracking. Conducted operational and market research to support sales and outreach efforts. Coordinated social media publishing workflows and monitored content accuracy and scheduling deadlines. Maintained internal databases and prepared weekly performance and marketing reports. Provided administrative and operational support directly to the CEO and Co-Founder.
Administrative Assistant
BruntWork • Parttime
May 2024 - Mar 2026 • 1 yr 10 mos
Managed the full government bid pipeline, including opportunity research, cost calculations, proposal preparation, and submission tracking. Maintained systems for bid documentation, contract records, and compliance tracking. Assisted in recruiting and onboarding custodial staff by developing hiring packages and documentation trackers. Managed communication with clients, subcontractors, and internal teams to support project execution. Designed internal systems for timesheets, invoicing workflows, and operational tracking. Coordinated employee shift scheduling and workflow monitoring. Provided executive-level administrative support to the company president. Created training materials and digital resources explaining government contracting processes.
Project Manager | Team Leader
Captain Words • ZZP
May 2022 - Jan 2025 • 2 yrs 8 mos
Coordinated writing projects involving 5–10 collaborators, ensuring adherence to client guidelines and deadlines. Managed task coordination using Trello for workflow tracking and communication. Conducted pre-publication quality checks including grammar, plagiarism screening, factual accuracy, and tone alignment. Implemented time management processes to ensure projects consistently met deadlines and quality standards. Led a remote team of 15–25 writers and editors, managing capacity planning, productivity, and output quality. Monitored team performance through KPIs and production metrics. Compiled and delivered weekly operational reports to management. Addressed workflow issues and supported team members in resolving performance challenges. Escalated disciplinary actions and operational concerns when necessary.