Maria

Senior Travel Consultant

Reed • Parttime

Jun 2022 - Present • 4 yrs 2 mos

As a Senior Travel Consultant at Reed & Mackay, I professionally plan and manage complex international travel every day. I create tailored itineraries, research the best travel options and coordinate flights, accommodation and transportation for corporate and VIP travelers worldwide. This experience has given me an in-depth understanding of how travel works beyond what you find in a guidebook – from routing and logistics to timing, fares and practical challenges. Most importantly, my work is about understanding what each traveler actually needs, navigating countless options and turning them into a clear, well-structured journey.

Hotel Management

Hotel Schwarzbrunn Sup • Fulltime

Mar 2013 - Jun 2022 • 9 yrs 3 mos

I spent over 11 years at Hotel Schwarzbrunn, a 4-star superior wellness hotel in the Austrian Alps, progressing from Junior Sales & Marketing Manager to Hotel Director. Working across different levels of the hotel gave me extensive first-hand experience in hospitality, guest experience, sales, marketing, wellness tourism and hotel operations. As Hotel Director, I was responsible for the overall operation and led a team of around 100 employees. This background gives me a valuable perspective as a travel planner: I understand hotels from the inside, know what creates a genuinely great guest experience, and can assess accommodation beyond ratings, photos and marketing descriptions.