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radmani23

Ivana R

@radmani23

Booking com Expert, Virtual Assistant, Customer Support

Kroatië
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I’m a motivated and detail-oriented Virtual Assistant and Customer Support Specialist with 2.5 years of experience working with Booking.com systems, tools and policies. I have hands-on experience with: customer support booking & calendar management data entry administrative support maintaining and optimizing Booking.com property profiles Thanks to my experience, I can help businesses with: managing reservations and guest communication updating availability and property information improving & promoting Booking.com listings accurate and organized data entry day-to-day virtual assistance tasks... Lees meer

Skills

r
radmani23
Ivana R
offline • 
Gemiddelde reactietijd: 24 uur

Bekijk mijn diensten

Algemene assistentie
I will be virtual assistant for booking com profile

Werkervaring

Booking.com

Customer Support

Booking.com • Fulltime

May 2023 - Nov 20252 yrs 6 mos

Provided professional customer support through phone, email, and internal systems Assisted customers and accommodation partners with reservations, modifications, cancellations, and account-related issues Developed strong knowledge of Booking.com systems, policies, and operational procedures Helped maintain and update property profiles, availability, and booking information Supported problem-solving and conflict resolution in fast-paced environments Managed multiple tasks efficiently while maintaining high communication standards Worked with international clients and handled sensitive customer situations professionally