
Raheel A
Senior Operations Manager
Skills

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Portfolio
Werkervaring
Business Development Officer (BDO)
Easypaisa • Fulltime
May 2026 - Present • 5 mos
• Develop and maintain strong relationships with merchants and business partners. • Identify and onboard new merchants to grow the Easypaisa merchant network. • Promote digital payment solutions, including QR and merchant payment services. • Achieve assigned business, onboarding, and transaction-volume targets. • Monitor merchant activity and support active usage and transaction growth. • Visit merchants regularly to understand business needs and resolve operational issues. • Handle merchant queries, complaints, and service-related concerns. • Prepare daily and monthly performance reports and provide market feedback to management. • Ensure merchant onboarding and business activities comply with company policies and procedures.
Head of Accounts & Recovery
Inayat Pipe Industries • Fulltime
Jun 2025 - Apr 2026 • 10 mos
• Managed daily accounts operations, receivables, recoveries, and customer ledgers. • Monitored outstanding balances and followed up with customers for timely recovery. • Prepared aging reports, recovery reports, account statements, and management reports. • Supervised collection activities and coordinated with sales and accounts teams. • Reviewed customer accounts, reconciled balances, and resolved payment discrepancies. • Maintained accurate financial records and supported management in recovery planning. • Monitored credit limits, payment commitments, and overdue accounts.
Senior Manager Operations
SS Alliance Pakistan • Fulltime
Apr 2017 - Apr 2025 • 8 yrs
• Leading and motivating teams • Hiring, training, and performance management • Conflict resolution • Optimizing processes • Quality control • Data analy5iS and reporting • Resource Management • Budget management • Inventory management • Supply chain management • Strategic Planning and Implementation • Compliance • Risk Management