Rafael

Export Coordinator

Interport Logistics LLC • Fulltime

Apr 2025 - Present • 1 yr 5 mos

• Manage end-to-end export operations from booking confirmation through final shipment execution. • Coordinate directly with ocean carriers, freight forwarders, trucking companies, and customs brokers to ensure on-time departures. • Monitor shipment milestones and proactively resolve scheduling conflicts or documentation discrepancies. • Serve as primary point of contact for clients regarding operational updates and compliance requirements. • Ensure full adherence to international trade regulations and customer documentation standards. • Handle special client requests while maintaining strict operational accuracy. • Ensure seamless coordination between all stakeholders to guarantee shipment accuracy and on-time execution

Sales Support Assistant

ClareMedica Health Partners • Fulltime

Dec 2024 - Jan 2025 • 1 mo

· Communicate commission-related information, policies, and updates to sales representatives in a clear and timely manner. · Address inquiries and provide support to sales team members regarding commission calculations, payout schedules, and other related matters. · Provide support and assistance to the sales team regarding commission-related inquiries, disputes, or issues. · Collaborate with other departments, such as finance and human resources, to address complex commission-related matters.

Data Assistant

Lean • Fulltime

Aug 2022 - Jul 2023 • 11 mos

· Identifying data sources. · Collecting data. · Consistently met my short and long-term targets. · Proactively participated in meetings and helped create new practices. · Answered calls, responded to emails, and spoke with clients face-to-face. · Processed a range of documentation and entered information into databases. · Preparing reports for executive and project teams. · Creating visualizations of data on Microsoft Power BI.