I will be your zendesk customer support and gorgias live chat agent

Sommige informatie wordt in het Engels weergegeven.
5,0
5,0

India

Ik spreek Engels

8 bestellingen voltooid

Ecommerce Customer Support and Helpdesk Expert

Results-driven Technical Support & Application Support Specialist with over 10 years of cross-functional experience managing international enterprise accounts, cloud-based B2B SaaS applications, and g...
Over deze dienst

Are customer tickets piling up? Let's turn support into your brand's secret weapon.


As a business owner, your time should be spent scaling, not drowning in a flooded inbox. I provide professional, empathetic, and rapid customer support specifically for brands using Zendesk, Gorgias, or Intercom. I ensure high CSAT scores, fewer cancellations, and repeat buyers.


Services I Provide:

  • Order Tracking & Management: Handling "Where is my order?" (WISMO) queries.
  • Refunds & Returns: Processing requests smoothly based on your store policy.
  • Live Chat & Email: Fast responses to capture sales before cart abandonment.
  • Social Media Care: Managing comments/queries on FB, IG, and TikTok ads.


Tools I Expertly Use:

  • Helpdesks: Zendesk, Gorgias, Freshdesk, Intercom
  • E-commerce: Shopify, Amazon, eBay, WooCommerce


Why Me?

  • Fast response times (keeping resolution under 30 minutes)
  • Fluent English & professional communication


Please send a message before ordering so we can discuss your ticket volume!


Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Type dienst:

Technische ondersteuning

Taal:

Engels

Tijdzone:

24/7

Ondersteuningssoftware:

Zoho Desk

Freshdesk

zendesk

salesforce

Kennisbanksoftware:

samenvloeiing

Freshdesk

Liveagent

zoho

Reviews

6 reviews van deze dienst
5,0

(6)
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Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Aanbevelingswaardig
    5
  • Dienst zoals beschreven
    5
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Meest relevant
  • A

    andy112233

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    Fantastic, very efficient.

    Nuttig?
    Ja
    Nee
  • A

    andy112233

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    Fantastic job.

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Great work! Easy to work with!

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Good service. like it

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Easy to work with.

    Nuttig?
    Ja
    Nee
Reviews

6 reviews van deze dienst
5,0

(6)
(0)
(0)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Aanbevelingswaardig
    5
  • Dienst zoals beschreven
    5
Sorteer op
Meest relevant
  • A

    andy112233

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    Fantastic, very efficient.

    Nuttig?
    Ja
    Nee
  • A

    andy112233

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    Fantastic job.

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Great work! Easy to work with!

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Good service. like it

    Nuttig?
    Ja
    Nee
  • H

    hyyu528

    Terugkerende klant

    US

    Verenigde Staten

    5

    Easy to work with.

    Nuttig?
    Ja
    Nee