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rehjotaku

Ronnel D

@rehjotaku

Technical Virtual Assistant

Filippijnen
Engels, Tagalog
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Technical Virtual Assistant and IT Support professional with 19+ years of experience helping businesses solve technical problems. My background covers ISP and telecom support, networking, and back-office operations. I specialize in technical documentation, CRM maintenance, and AI-assisted digital tasks to keep day-to-day work moving efficiently.... Lees meer

Skills

r
rehjotaku
Ronnel D
offline • 

Bekijk mijn diensten

Technische ondersteuning
I will troubleshoot your computer, wifi, router, network, or IT issue
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

Alorica

Technical Support Specialist

Alorica • Fulltime

Feb 2007 - Jun 2016 • 9 yrs 4 mos

Delivered Level 1 and Level 2 technical support for D-Link networking devices including routers, switches, and IP cameras. Diagnosed complex networking issues such as WiFi connectivity and firmware updates. Also provided dedicated hardware and software support for Gateway and eMachines PCs, covering OS errors, driver updates, and device configuration for North American customers.