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Fiverr Pro
Nederlands
$
USD
Rejoice E
@rejoiceemma1
Executive Operations Specialist
Nigeria
Engels
Over mij
I am a resourceful and organized operations professional with hands-on experience supporting business operations, client communication, CRM management, and administrative workflows. I combine strong organizational ability with a client-focused approach to help teams work more efficiently and deliver a better client experience using tools like HubSpot and Google Workspace.
Skills
Rejoice E
offline •
Bekijk mijn diensten
Klantenservice
I will provide professional customer support and email support
Werkervaring
Community Manager & Customer Experience Support
Self Employed • ZZP
Jan 2024 - Jul 2025 • 1 yr 6 mos
I have over a year of hands-on experience in Community Management and Customer Support, where I independently managed an online community and supported members with questions, concerns, complaints, and day-to-day interactions. My responsibilities included responding to members, providing helpful information, sharing updates and opportunities, assisting with issues, and keeping the community active and organized. I also researched and shared relevant Web3, blockchain, and earning opportunities while helping members understand the information provided. A major part of my role was customer support. I handled questions and complaints, listened to members' concerns, provided clear guidance, and followed up when necessary. This experience strengthened my communication, active listening, problem-solving, patience, and conflict-handling skills. One of my biggest achievements was helping grow the community from a few members to over 4,000 members within one year. Managing the community through this growth taught me the importance of consistency, engagement, good communication, and taking responsibility.
