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PBX VoIP Expert, IVR, SIP Integration, Call Center Setup
Skills

PBX VoIP Engineer – Telecom Solutions Company
MTR • Freelance
Mar 2022 - Apr 2024 • 2 yrs 1 mo
Responsibilities & Achievements: Installed and configured IP PBX systems (Asterisk, FreePBX, 3CX) Designed and deployed IVR systems for call routing and automation Configured SIP trunks and VoIP gateways for inbound/outbound calling Set up call queues, extensions, and ring groups Monitored system performance and resolved call quality issues Impact: Improved communication efficiency and reduced call handling time through optimized IVR and routing systems.