
Richard
AI Chatbot Developer and AI Automation Specialist
Skills

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Werkervaring
Freelance
ZZP • 29 yrs 10 mos
Conversational AI Designer
Mar 2007 - Present • 19 yrs 8 mos
Design engaging chatbot conversations. Create chatbot scripts and response flows. Develop FAQ and customer inquiry systems. Improve chatbot user experience. Structure conversations for effective customer engagement.
AI Automation Specialist
Jan 2001 - Mar 2006 • 5 yrs 2 mos
Design AI-powered automation solutions. Automate repetitive business tasks. Create smart workflows using AI tools. Improve business productivity through automation. Develop solutions that reduce manual workloads.
AI Chatbot Developer
Feb 1995 - Feb 2000 • 5 yrs
Developing AI-powered chatbot solutions to help businesses automate customer support, respond to customer inquiries, and improve communication. Working with AI tools to create custom chatbot experiences, conversational assistants, and automated customer service solutions.