r
rilumosmanaj

Rilum O.

@rilumosmanaj

Native German Customer Support Specialist and E Commerce Shop Tester

Duitsland
Duits, Albanees, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I am a professional Customer Service Expert based in Germany with daily experience in e-commerce customer support, ticket handling, and chat/email/phone resolution. What I offer: German Customer Support: Friendly, precise, and fast replies to your customer inquiries (Email, Chat, Phone, Tickets). I am alo comfortable handling intermediate English inquiries as well. Shop & App Testing: Detailed feedback on your website or online store from a customer perspective. Text Templates: High-quality German email and support templates tailored to your business. Feel free to contact me!... Lees meer

Skills

r
rilumosmanaj
Rilum O.
offline • 

Bekijk mijn diensten

Klantenservice
I will be your native german customer support agent and shop tester
VanafUS$ 10 / projectMeer informatie

Werkervaring

PERGOLUX

Customer Service Agent

PERGOLUX • Fulltime

May 2024 - Present • 2 yrs 6 mos

Proven Track Record: Successfully handled and resolved 10,000+ support tickets via email and chat with high customer satisfaction and over 2,000 calls. E-Commerce Expertise: Daily routine in ticket systems, handling order inquiries, shipping updates and return efficiently