
Ritik G
Cloud Support Engineer
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Werkervaring
IT & Server Administrator
NMG • Fulltime
Jul 2023 - Present • 3 yrs 3 mos
Administered Linux servers (Ubuntu, CentOS) via SSH — performed system troubleshooting, log analysis, process management and security hardening. › Oversaw dual cloud infrastructure — AWS EC2 (7-8 high traffic instances) with CloudWatch monitoring and DigitalOcean Droplets — ensuring 99.9% uptime. › Deployed and administered 300+ production websites (WordPress, Laravel, PHP) with Apache & Nginx web server configuration from scratch. › Automated server tasks using Bash scripting — Cron Jobs for backups, cache clearing, SSL renewal, and maintenance scripts. › Implemented cloud monitoring & alerting using AWS CloudWatch — proactively resolved performance bottlenecks before impacting production. › Enforced security best practices — SSL certificate management, firewall configuration, SSH access control, and regular security patches. › Provided cross-team technical support for 50+ employees — hardware, network, and application troubleshooting with zero escalations.