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rodxcaptain

Hussain Akram

@rodxcaptain

Shopify Catalog and Ecommerce Customer Support Specialist

Pakistan
Engels, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I'm Hussain. I help Shopify store owners keep their catalog clean and their customers happy. I have 5+ years in e-commerce customer support, most recently as team lead for a US Shopify brand: 100+ tickets a day with 97%+ quality scores, plus refunds, disputes and subscriptions. I also upload and organize products at scale: bulk imports from supplier spreadsheets, variants, prices, inventory, collections and duplicate cleanup. I keep you updated and check everything before I deliver.... Lees meer

Skills

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rodxcaptain
Hussain Akram
offline • 

Bekijk mijn diensten

Producten uploaden
I will do shopify product upload, bulk CSV import and catalog cleanup
VanafUS$ 5 / projectMeer informatie
Klantenservice
I will be your shopify customer support agent for email and live chat
VanafUS$ 10 / projectMeer informatie

Portfolio

Werkervaring

Rosabella

Customer Support Specialist and Team Lead

Rosabella

Jun 2025 - Jul 2026 • 1 yr 1 mo

Customer support specialist and team lead for a US Shopify supplements brand, working remotely. Handled 100+ customer tickets a day with 97%+ quality scores. Managed refunds, returns, disputes and fraud checks. Handled the full subscription lifecycle: changes, pauses and cancellations. Led a remote support team of 7+.