Roshan Sahu

Medical Assistant and Biller

San DIego Docs • Freelance

Oct 2024 - Present • 1 yr 7 mos

Medical & Administrative Tasks • Patient appointment scheduling and calendar management • Insurance verification (Medicare, Medicaid, PPO, HMO) • Medical billing and CPT code verification • Reviewing patient vaccination records for immigration forms (I-693) • Patient follow-ups and appointment reminders • Updating and maintaining patient medical records • Coordinating with providers for patient documentation Medical Billing & Insurance Tasks • Checking insurance eligibility and benefits • Claim submission and claim status follow-ups • Resolving denied or rejected claims • Working with insurance portals and payer systems • Verifying patient coverage and secondary insurance Administrative & Virtual Assistant Tasks • Email and phone communication with patients and clients • Data entry and documentation management • CRM and patient database updates • Document preparation and file organization • Managing digital medical records and reports Healthcare System Experience • Electronic Medical Records (EMR/EHR) management • Patient record retrieval and documentation • Healthcare compliance and data confidentiality

Senior Executive Assistant

WB4U • Fulltime

May 2021 - Sep 2024 • 3 yrs 4 mos

Job Tasks – WB4U Administrative & Virtual Assistant Tasks • Managing emails and responding to client inquiries • Calendar management and meeting scheduling • Data entry and database management • Preparing reports and organizing documents • Internet research and information gathering Customer Support • Responding to customer questions via email and chat • Providing technical support and troubleshooting assistance • Handling customer requests and resolving issues • Maintaining professional communication with clients Lead Management & CRM • Updating client information in CRM systems • Tracking leads and managing customer databases • Following up with potential clients and inquiries General Business Support • Assisting with daily operational tasks • Supporting team members with administrative work • Maintaining organized digital records and files