
Rachel H
Professional Virtual Assistant
Skills

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Werkervaring
Administrative & Client Support Specialist
Maritz • Freelance
Jan 2022 - Present • 4 yrs 5 mos
Provide inbox management, customer communication, CRM updates, and workflow coordination for service-based businesses. Support day-to-day operations by maintaining organized documentation systems, managing high-volume correspondence, and ensuring timely, professional client interactions.
Senior Advisor – Client & Partner Support
Apple • Fulltime
May 2017 - Sep 2020 • 3 yrs 4 mos
Managed high-priority customer and partner communications in a fast-paced, high-volume environment. Resolved complex inquiries, maintained detailed documentation, and collaborated across teams to ensure accurate account management and strong client satisfaction.