
Michael Santos
Google Merchant Center Expert and Setup, Product Fixes and Feed Optimization
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Werkervaring
Google Merchant Center Specialist | Account Setup, Troubleshooting & Product Feed Optimization
Self Employed • Freelance
May 2024 - Present • 2 yrs 6 mos
As a Google Merchant Center specialist, I focus on helping e-commerce businesses configure their accounts, troubleshoot product data issues, and improve the eligibility of their products for display across Google's shopping surfaces. My work includes setting up Google Merchant Center accounts, configuring essential business information, connecting online stores, reviewing product feeds, diagnosing disapproved products, and identifying issues that may affect product visibility. Core Responsibilities and Services Google Merchant Center Setup: Configure account settings, business information, website verification guidance, product data sources, and essential account details. Product Disapproval Troubleshooting: Investigate product-level errors, missing attributes, invalid identifiers, price mismatches, availability discrepancies, and other feed-related problems. Product Feed Optimization: Review product titles, descriptions, GTINs, MPNs, brand attributes, image links, prices, availability, and other relevant product information. Misrepresentation and Policy Reviews: Examine website information, business transparency, contact details, shipping policies, return and refund policies, and consistency between the website and Merchant Center. Shopify and WooCommerce Integration: Assist with product synchronization, feed configuration, data mapping, and troubleshooting integration issues. Shipping and Returns Configuration: Review shipping services, delivery estimates, return settings, and related information for consistency with the online store. Diagnostics and Maintenance: Review account warnings, product statuses, data-source errors, and available diagnostics to identify appropriate corrective actions. Documentation and Client Support: Explain identified issues, outline recommended corrections, and provide clear updates throughout the troubleshooting process. My focus is on accurate diagnosis, careful implementation, and sustainable improvements rather