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saida_ali

Saida Ali

@saida_ali

Customer Service and Virtual Assistant Specialist

Bangladesh
Engels, Bengaals, Hindi
Sommige informatie wordt in het Engels weergegeven.
Over mij
Experienced Customer Support Specialist and Virtual Assistant with a strong background in client counseling and communication. Skilled in ticket handling, email support, live chat, and data entry. Dedicated to providing top-notch customer support and helping businesses grow smoothly.... Lees meer

Skills

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saida_ali
Saida Ali
offline • 

Bekijk mijn diensten

Algemene assistentie
I will be your virtual assistant for data entry and customer support
VanafUS$ 10 / projectMeer informatie
Formatteren
I will write neat handwritten notes, assignments, and study documents
VanafUS$ 5 / projectMeer informatie

Werkervaring

Pinnacle_Consultant Group

Customer support

Pinnacle Consultant Group • Parttime

Jul 2026 - Present • 3 mos

Currently working part-time as a Customer Service Executive at Pinnacle Consultancy Group. Responsible for handling customer inquiries via phone and email, resolving service-related issues, providing accurate product and service information, and maintaining client records in Google Sheets to ensure high customer satisfaction.

Visa

Education Consultant (Trainee)

Visa • Fulltime

Oct 2025 - Feb 2026 • 4 mos

Assisted 30+ students weekly with university options, fees, and criteria at Elite Visa Services. Conducted 20+ daily follow-up calls and maintained accurate records in Google Sheets.

Self-Employed_/ Freelancer

Customer Service

Self-Employed / Freelancer • Fulltime

Apr 2024 - Oct 2025 • 1 yr 6 mos

Worked as a Customer Support Specialist at 99 Shop BD. Managed customer inquiries, order processing, and resolved issues via chat and calls to maintain high satisfaction.