Shivani

Software Engineer

Salesforce • Freelance

Jan 2014 - Present • 12 yrs 7 mos

With over a decade of hands-on experience in Salesforce architecture and enterprise application development, I specialize in designing and delivering complex, large-scale solutions that drive real business outcomes. I have architected and led the development of products now used by millions of people across the UK, Australia, and soon the USA — including a water and sewerage billing platform that serves 40% of the UK population, processing millions of bills daily. My expertise spans multiple industries — Utilities, Financial Services, Healthcare, Education, Banking & Insurance, Non-Profits, Gems & Jewellery, Real Estate, and Shipping — giving me a broad perspective on enterprise needs and the ability to translate complex business requirements into scalable, production-grade technology. After deep analysis of business requirements, I have successfully integrated systems including: * Payments & Banking: Westpac Bank, PayPal, Stripe * Cloud & Infrastructure: AWS S3, AWS Lambda, AWS EC2, AWS CloudFront, Heroku * Finance & ERP: QuickBooks Online, Sage ERP, FinancialForce * E-commerce & Print: Magento, EFI Pace * Shipping & Logistics: FedEx, Brinks Shipping Label * Marketing & CRM: HubSpot, Mailchimp * Location & Address Services: Google Maps, Google Address Validation, AccuZIP * Legal & Compliance: DocuSign * Analytics & Data: Google Analytics, Experian Salesforce Platform: Lightning (LWC), Apex, SOQL, Experience Cloud, Sales Cloud, Service Cloud, Financial Services Cloud, Non-Profit Cloud (NPSP), Marketing Cloud, Agentforce, AppExchange Development, LMA, Platform Events, Visualforce, OAuth 2.0, High Velocity Sales Cloud & DevOps: AWS (S3, CloudFront, Lambda, Lex, Transcribe, EC2), Heroku, Jenkins, MuleSoft, VSCode Practices: RESTful API integrations, Data migration, Agile/Scrum, Code review, Sprint planning, Team leadership (led a team of 22 developers)