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Nederlands
$
USD
Sam Rafiq
@samii22
Level 2
Airbnb Guest Communication and Property Management Specialist
Pakistan
Italiaans, Portugees, Pools, Frans, Duits, Arabisch, Bulgaars, Spaans, IJslands, Engels
Over mij
I'm Samran, founder of an enterprise guest services operation managing 500+ vacation rental properties (Co- Hosting) globally with 10,000+ monthly guest interactions.
PERFECT FIT FOR:
✓ Property management companies (50-500 properties)
✓ Multi-property owners (20+ units)
✓ Real estate investors scaling STR
✓ PM companies needing white-label guest services
OUR SCALE:
- 6+ years managing STR operations
- 500+ properties under active management
- 10,000+ guest interactions monthly
- Multilingual team (English, Spanish, French)
- All platforms: Airbnb, VRBO, Booking.com
Skills
Sam Rafiq
US$ 7/uur
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Klantenservice
I will provide customer support to improve customer satisfaction
Algemene assistentie
I will do airbnb dispute resolution
Wil je op uurbasis werken?
Vertel Sam Rafiq wat je nodig hebt.
US$ 7
/
uurPortfolio
Werkervaring
Operational Manager STR
Bondi Stays • Fulltime
Apr 2024 - Present • 2 yrs 5 mos
Managing PMS Channel Coordinate Guest Communication and Cleaning team to ensure cleaning scheudle (Handle request like Early Check-in or Late check-out) It helps to maintain a superhost status and sometimes addional revnue. Listing Optimization (A Deep anaylsis of the listing, area, neighbourhood and competitors) Multi Channel Support Weekly training session with the Guest Comm team for improvement to keep up the clinet satisfaction Help in decision about refunds and discounts
52 Reviews
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Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
1-5 van 52 reviews
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joeyb9310
Thailand
Sam was great, thank you for your assistance with our short term rental communications.
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bondisun
Australië
I started working with Sam through a referral from my friend Nick, and the experience has been excellent. His knowledge and expertise are truly impressive. Everything I needed was handled efficiently, he created a clear roadmap and implemented everything independently with minimal guidance. The best...
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