
Samuel Olajide
Web Hosting and Technical Support Specialist
Skills

Bekijk mijn diensten

Werkervaring
Customer Support / Technical Support
GO54 • Fulltime
Feb 2024 - Present • 2 yrs 6 mos
Troubleshoot website downtime and hosting issues. Resolve DNS and domain configuration problems. Troubleshoot SSL certificate and HTTPS issues. Assist with business email problems. Work with cPanel and hosting environments. Diagnose website and server-related errors. Handle multiple technical support requests daily.
Technical Support Officer
Linkin Technologies • Freelance
Jan 2023 - Feb 2024 • 1 yr 1 mo
Install, configure, and upgrade network hardware and software components. Keep detailed records of network configurations, changes, and maintenance activities. Address user concerns related to network connectivity. Collaborate with other IT professionals to address complex technical problems. Monitor and maintain our computer networks, ensuring optimal performance and availability. Configure and manage routers, switches, and other network hardware. Optimize network performance through monitoring and troubleshooting.