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samyvg

Sandra Valencia

@samyvg

Level 1 IT Support Help Desk Specialist Jira Service Management and GLPI

Colombia
Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hello! I am an IT Support Assistant specialized in Help Desk and incident management. I provide Level 1 IT Support focused on troubleshooting, ticket handling, and resolution of user issues. I have experience with Jira Service Management and GLPI, including ticket management and support tasks. Services I offer: Help Desk / IT Support (Level 1) Technical Support & Troubleshooting Ticket Management (Jira/GLPI) Customer Support Basic computer and system issue resolution Languages: Spanish: Chat, email, calls English: Chat, email I am organized, responsible, and focused on clear solutions.... Lees meer

Skills

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samyvg
Sandra Valencia
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Technische ondersteuning
I will provide level 1 IT help desk support