Santiagbo
Sales funnel expert, lead generation funnel
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GHL Conversational ai developer
Julie • Freelance
Aug 2026 - Sep 2026 • 1 mo
Built and refined an AI-powered chatbot agent to qualify inbound leads for a multi-city massotherapy training school offering several certification programs, including a 500-hour massotherapy program and a specialized massage kinesitherapy track. Identified that the agent was quoting pricing and assuming which program a prospect wanted without qualifying them first, causing mismatched answers due to prospects confusing similarly-named programs. Redesigned the conversation flow so the agent asks qualifying questions first — project goals, current experience level, and city — before discussing pricing or program details. Result: a lead-qualification system that routes prospects to the correct program and location before pricing is ever mentioned, reducing confusion and wasted conversations.