Santiago Zoe

Claude AI & Automation Specialist

Adobe • Freelance

May 2026 - Present • 4 mos

Description: I help businesses, startups, and entrepreneurs leverage Claude AI and modern automation tools to streamline workflows, build intelligent agents, and scale operations. With deep expertise in prompt engineering, agent architecture, and real-world deployment, I deliver AI solutions that actually work in production. Key achievements: • Built 40+ custom Claude AI agents and chatbots for clients across multiple industries. • Designed and deployed n8n automation workflows that saved clients 20+ hours per week. • Integrated Anthropic API, OpenAI, and third-party tools into existing business systems. • Created scalable AI strategies with documentation and handover guides for client teams. • Specialized in Claude Code automation pipelines for development teams. • Provided ongoing consulting on AI adoption, prompt design, and workflow optimization. I combine technical expertise with a clear understanding of business goals to deliver AI solutions that drive measurable results. Skills (Optional): Claude AI, Anthropic API, n8n, Python, REST API, Prompt Engineering, AI Agents, Workflow Automation, Zapier, Make.com, OpenAI

Lead Social Media Strategist & Content Manager

GTApreneurs Business Networking & Referral Groups • Freelance

Aug 2026 - Aug 2026 • 0 mos

Spearheaded end-to-end social media strategy, content production, and community management across Instagram, TikTok, LinkedIn, Facebook, and YouTube to drive brand awareness, organic engagement, and qualified inbound leads. Key Achievements & Client Results: • Organic Growth: Scaled an e-commerce brand’s Instagram following from 3k to 45k+ followers in 8 months through consistent short-form video (Reels/TikTok) and trend-focused storytelling. • Engagement Optimization: Boosted average engagement rate from 1.2% to 4.8% (outperforming industry benchmarks) by refining content pillars, audience hooks, and daily interactive stories. • Viral Content Production: Scripted, edited, and distributed 100+ short-form videos using CapCut and Premiere Pro, generating over 4.5 million organic views across TikTok and Reels. • Content Planning & Execution: Built automated monthly content calendars (Notion/Airtable) encompassing copy, graphic design, carousel decks, and schedule automation via Later/Buffer/Sprout Social. • Community Management: Managed daily inbox and comment interactions, reducing response time to under 1 hour and nurturing leads into high-ticket sales conversations. • Analytics & Reporting: Conducted weekly KPI tracking and monthly performance reports to continuously optimize posting times, hashtag strategies, and top-performing formats. Core Focus: Turning passive scrollers into an active, loyal community while ensuring consistent brand identity and positive ROI.

Senior Digital Marketing Strategist

Growth Acceleration Partners • Freelance

Jul 2026 - Jul 2026 • 0 mos

pearheaded data-driven digital marketing campaigns across B2B and direct-to-consumer (D2C) brands, focusing on paid acquisition, SEO, and conversion rate optimization (CRO). Key Achievements & Impact: • Managed over $650,000 in combined ad spend across Meta, Google Ads, and LinkedIn, maintaining an average ROAS of 3.8x. • Grew organic search traffic by 180% year-over-year for an e-commerce client through technical SEO audits and high-intent content strategy. • Designed and deployed automated email marketing flows in Klaviyo, generating $140,000+ in attributed revenue in under 6 months. • Built real-time analytics dashboards in Looker Studio to provide clients with complete transparency into CAC, LTV, and pipeline metrics. • Successfully reduced average Cost Per Lead (CPL) by 32% across 5 multi-channel client accounts. Dedicated to delivering scalable, measurable ROI with transparent communication and agile execution.